{"id":9626,"date":"2025-07-18T10:00:00","date_gmt":"2025-07-18T08:00:00","guid":{"rendered":"https:\/\/moon-hospitality.com\/?p=9626"},"modified":"2025-08-06T18:22:39","modified_gmt":"2025-08-06T16:22:39","slug":"personnalisation-du-sejour-comment-lintelligence-artificielle-redefinit-lexperience-client-a-lhotel","status":"publish","type":"post","link":"https:\/\/moon-hospitality.com\/en\/personnalisation-du-sejour-comment-lintelligence-artificielle-redefinit-lexperience-client-a-lhotel\/","title":{"rendered":"Personalising the stay: how artificial intelligence is redefining the guest experience in hotels"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9626\" class=\"elementor elementor-9626\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3404bb5a e-flex e-con-boxed e-con e-parent\" data-id=\"3404bb5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-23b0d617 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"23b0d617\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5be64a25 elementor-widget elementor-widget-heading\" data-id=\"5be64a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Personnalisation du s\u00e9jour : comment l\u2019intelligence artificielle red\u00e9finit l\u2019exp\u00e9rience client \u00e0 l\u2019h\u00f4tel<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1147108e elementor-widget elementor-widget-heading\" data-id=\"1147108e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personnalisation 3.0 : l\u2019avenir de l\u2019h\u00f4tellerie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34ef4e66 e-con-full e-flex e-con e-child\" data-id=\"34ef4e66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5267bf elementor-widget elementor-widget-post-info\" data-id=\"4d5267bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-3258abe elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>18 July 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b022a26 elementor-widget elementor-widget-text-editor\" data-id=\"1b022a26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Temps de lecture : 6 minutes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b899995 elementor-share-buttons--view-icon elementor-share-buttons--skin-framed elementor-share-buttons--shape-circle elementor-share-buttons--color-custom elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"7b899995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b232b2 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"18b232b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"562\" height=\"532\" src=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/09\/gestionnaire-moon-hospitality.webp\" class=\"attachment-large size-large wp-image-5797\" alt=\"Chambre personnalis\u00e9e - Gestionnaire - Moon - Hospitality\" srcset=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/09\/gestionnaire-moon-hospitality.webp 562w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/09\/gestionnaire-moon-hospitality-13x12.webp 13w\" sizes=\"(max-width: 562px) 100vw, 562px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-625c8bc9 e-flex e-con-boxed e-con e-parent\" data-id=\"625c8bc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d71f1bf e-con-full e-flex e-con e-child\" data-id=\"d71f1bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a702cb1 elementor-widget elementor-widget-heading\" data-id=\"a702cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c0 RETENIR<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c96cc0d animated-fast elementor-invisible elementor-widget elementor-widget-html\" data-id=\"c96cc0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"container-line\">\n    <div class=\"title-line\">\n        <svg height=\"10\">\n            <line x1=\"0\" y1=\"5\" x2=\"100%\" y2=\"5\" \/>\n            <circle cx=\"100%\" cy=\"5\" r=\"5\"\/>\n        <\/svg>\n    <\/div>\n    <h3>L'article en quelques infos<\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e01c73c e-con-full e-flex e-con e-child\" data-id=\"e01c73c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cb1682a e-grid e-con-full e-con e-child\" data-id=\"cb1682a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bf7775 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-funfact\" data-id=\"6bf7775\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner position_top\">\n\t\t\t\t\t\t\t\t\t<div class=\"funfact-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"86\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"static\">0<\/span>\n\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\"> des voyageurs d\u00e9clarent que la personnalisation joue un r\u00f4le important dans leur r\u00e9servation<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58b9133 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-funfact\" data-id=\"58b9133\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner position_top\">\n\t\t\t\t\t\t\t\t\t<div class=\"funfact-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"60\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"static\">0<\/span>\n\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Des clients se disent pr\u00eats \u00e0 partager davantage de donn\u00e9es personnelles<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4827d5 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-funfact\" data-id=\"d4827d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner position_top\">\n\t\t\t\t\t\t\t\t\t<div class=\"funfact-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\tJUSQU&#039;A +\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"20\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"static\">0<\/span>\n\t\t\t\t\t\t%\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">DE ReVPAR POUR LES H\u00d4TELS qui int\u00e8grent des technologies de personnalisation <\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f5f9d5 elementor-widget elementor-widget-spacer\" data-id=\"4f5f9d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd3b030 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1cd3b030\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">EN BREF<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d6107c animated-fast elementor-invisible elementor-widget elementor-widget-html\" data-id=\"62d6107c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"container-line\">\n    <div class=\"title-line\">\n        <svg height=\"10\">\n            <line x1=\"0\" y1=\"5\" x2=\"100%\" y2=\"5\" \/>\n            <circle cx=\"100%\" cy=\"5\" r=\"5\"\/>\n        <\/svg>\n    <\/div>\n    <h3>dans cet article <\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-381e39ff elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"381e39ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Et si la v\u00e9ritable innovation h\u00f4teli\u00e8re ne r\u00e9sidait pas dans la technologie, mais dans l\u2019attention\u202f? Aujourd\u2019hui, les voyageurs ne veulent plus simplement dormir dans un lit confortable ou s\u00e9journer dans un bel \u00e9tablissement. Ils attendent <strong>un s\u00e9jour pens\u00e9 pour eux, une exp\u00e9rience intuitive, humaine et connect\u00e9e \u00e0 leurs envies<\/strong>.<\/p><p class=\"p1\">Gr\u00e2ce \u00e0 l\u2019intelligence artificielle et aux outils num\u00e9riques, l\u2019h\u00f4tellerie entre dans une nouvelle \u00e8re : celle de <strong>l\u2019hospitalit\u00e9 sur-mesure, \u00e0 la fois \u00e9motionnelle et personnalis\u00e9e<\/strong>.<\/p><p class=\"p1\">Chez Moon Hospitality, nous sommes convaincus que la personnalisation du s\u00e9jour \u00e0 l\u2019h\u00f4tel est bien plus qu\u2019un levier d\u2019enchantement : c\u2019est un v\u00e9ritable atout strat\u00e9gique pour renforcer l\u2019attractivit\u00e9 d\u2019un actif et en maximiser la valeur sur le long terme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b495072 elementor-widget elementor-widget-text-editor\" data-id=\"b495072\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><strong>Dans cet article :<\/strong><\/p><ol class=\"ol1\"><li class=\"li1\"><a href=\"#sommaire1\"><span style=\"text-decoration: underline;\"><span class=\"s1\">Avant, pendant et apr\u00e8s : la personnalisation du s\u00e9jour \u00e0 l\u2019h\u00f4tel \u00e0 chaque \u00e9tapePo<\/span><\/span><\/a><\/li><li><a href=\"#sommaire2\"><span style=\"text-decoration: underline;\"><span class=\"s1\">Investir\u00a0dans la personnalisation du s\u00e9jour : un levier strat\u00e9gique \u00e0 long terme<\/span><\/span><\/a><\/li><li><a href=\"#sommaire3\"><span style=\"text-decoration: underline;\"><span class=\"s1\">Chez Maison M\u00e8re : la personnalisation comme signature d\u2019hospitalit\u00e9<\/span><\/span><\/a><\/li><li class=\"li1\"><a href=\"#sommaire4\"><span style=\"text-decoration: underline;\"><span class=\"s1\">L\u2019accompagnement de Moon Hospitality pour investir dans un \u00e9tablissement h\u00f4telier personnalis\u00e9<\/span><\/span><\/a><br \/><h2 class=\"elementor-heading-title elementor-size-default\">\u00a0<\/h2><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6456747 elementor-widget elementor-widget-menu-anchor\" data-id=\"6456747\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"sommaire1\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44a02b6 e-flex e-con-boxed e-con e-parent\" data-id=\"44a02b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32fa8c6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"32fa8c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avant, pendant et apr\u00e8s : la personnalisation du s\u00e9jour \u00e0 l\u2019h\u00f4tel \u00e0 chaque \u00e9tape<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5fb5b animated-fast elementor-invisible elementor-widget elementor-widget-html\" data-id=\"aa5fb5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"container-line\">\n    <div class=\"title-line\">\n        <svg height=\"10\">\n            <line x1=\"0\" y1=\"5\" x2=\"100%\" y2=\"5\" \/>\n            <circle cx=\"100%\" cy=\"5\" r=\"5\"\/>\n        <\/svg>\n    <\/div>\n    <h3>Une exp\u00e9rience pens\u00e9e dans sa globalit\u00e9, au service de la fluidit\u00e9 et de l\u2019\u00e9motion<\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baffe02 elementor-widget elementor-widget-text-editor\" data-id=\"baffe02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">La technologie, lorsqu\u2019elle est bien int\u00e9gr\u00e9e, permet de personnaliser chaque moment du parcours client, de mani\u00e8re fluide et naturelle, sans jamais d\u00e9shumaniser la relation.<\/p><p class=\"p2\"><b>Avant l\u2019arriv\u00e9e : mieux conna\u00eetre pour mieux surprendre<\/b><\/p><p class=\"p1\">D\u00e8s la r\u00e9servation,<strong> les outils de CRM intelligents et d\u2019automatisation marketing comme Mews et Duve par exemple permettent de collecter et d\u2019exploiter les pr\u00e9f\u00e9rences client<\/strong> : type de chambre, horaires d\u2019arriv\u00e9e, r\u00e9gime alimentaire, centres d\u2019int\u00e9r\u00eat, \u00e9v\u00e9nements \u00e0 c\u00e9l\u00e9brer\u2026 Cette donn\u00e9e, enrichie \u00e0 chaque interaction, alimente une connaissance du client plus fine et plus active.<\/p><p class=\"p1\">Un email de pr\u00e9-s\u00e9jour peut alors proposer un surclassement pertinent, des recommandations culturelles autour de l\u2019h\u00f4tel, ou encore un d\u00eener romantique si le voyage est pr\u00e9vu en couple. <strong>L\u2019exp\u00e9rience commence avant m\u00eame d\u2019avoir pos\u00e9 les valises<\/strong>.<\/p><p class=\"p2\"><b>Pendant le s\u00e9jour : une exp\u00e9rience fluide et \u00e9motionnelle<\/b><\/p><p class=\"p1\">Sur place, l\u2019IA permet de cr\u00e9er une hospitalit\u00e9 sans friction, pens\u00e9e pour r\u00e9pondre aux attentes en temps r\u00e9el. Pendant son s\u00e9jour, le client peut acc\u00e9der \u00e0 une interface personnalis\u00e9e, lui sugg\u00e9rant les meilleures adresses du quartier, des services \u00e0 r\u00e9server ou des \u00e9v\u00e9nements \u00e0 venir. Dans la chambre, <strong>la domotique adapte l\u2019ambiance selon ses pr\u00e9f\u00e9rences pr\u00e9-enregistr\u00e9es<\/strong> : temp\u00e9rature, intensit\u00e9 lumineuse, attention particuli\u00e8re pour chaque client.<\/p><p class=\"p2\"><b>Apr\u00e8s le s\u00e9jour : prolonger la relation et renforcer la fid\u00e9lit\u00e9<\/b><\/p><p class=\"p1\">Une fois le s\u00e9jour termin\u00e9, la personnalisation ne s\u2019arr\u00eate pas. L\u2019h\u00f4tel envoie un message de remerciement contenant une s\u00e9lection de lieux ou d\u2019exp\u00e9riences personnalis\u00e9es pour un futur voyage. Le profil du client est enrichi, les donn\u00e9es analys\u00e9es pour d\u00e9tecter le bon moment de recontact. <strong>La fid\u00e9lisation se construit non pas sur la r\u00e9p\u00e9tition, mais sur la justesse des interactions<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9430eae e-con-full e-flex e-con e-parent\" data-id=\"9430eae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe08f1a elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"fe08f1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"6873\" class=\"elementor elementor-6873\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0157b73 e-flex e-con-boxed e-con e-parent\" data-id=\"0157b73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e351819 elementor-absolute elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e351819\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"228\" height=\"326\" viewBox=\"0 0 228 326\" fill=\"none\"><circle cx=\"163\" cy=\"163\" r=\"162\" stroke=\"#BCA051\" stroke-width=\"2\"><\/circle><circle cx=\"163\" cy=\"163\" r=\"149\" stroke=\"#BCA051\" stroke-width=\"2\" stroke-dasharray=\"4 4\"><\/circle><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5868c77 e-con-full e-flex e-con e-child\" data-id=\"5868c77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5d7509 elementor-widget elementor-widget-heading\" data-id=\"f5d7509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Envie de conna\u00eetre les derni\u00e8res tendances, nos prochains projets ou \u00e9v\u00e8nements priv\u00e9s ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df5ca2e elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"df5ca2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;50&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Formulaire de newsletter\" aria-label=\"Formulaire de newsletter\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"6873\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"df5ca2e\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"29\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-profil elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-profil\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tJe suis\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[profil]\" id=\"form-field-profil\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"Investisseur\">Investisseur<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Agent\">Agent<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Talent\">Talent<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Autre\">Autre<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-first_name elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-first_name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPr\u00e9nom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[first_name]\" id=\"form-field-first_name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Pr\u00e9nom\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-communications elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-communications\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tRecevoir communications\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[communications]\" id=\"form-field-communications\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-communications\">J\u2019accepte de recevoir d\u2019autres communications de Moon Hospitality.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-50 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">S'abonner<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e16392 elementor-widget elementor-widget-menu-anchor\" data-id=\"2e16392\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"sommaire3\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2319156 e-flex e-con-boxed e-con e-child\" data-id=\"2319156\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f65703f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f65703f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Investir dans la personnalisation du s\u00e9jour : un levier strat\u00e9gique \u00e0 long terme<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58dfcd0 animated-fast elementor-invisible elementor-widget elementor-widget-html\" data-id=\"58dfcd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"container-line\">\n    <div class=\"title-line\">\n        <svg height=\"10\">\n            <line x1=\"0\" y1=\"5\" x2=\"100%\" y2=\"5\" \/>\n            <circle cx=\"100%\" cy=\"5\" r=\"5\"\/>\n        <\/svg>\n    <\/div>\n    <h3>Un facteur de performance durable, de fid\u00e9lisation naturelle et de mont\u00e9e en gamme ma\u00eetris\u00e9e <\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1121327 e-con-full e-flex e-con e-child\" data-id=\"1121327\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4e48d8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b4e48d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left; padding-left: 120px;\" data-start=\"604\" data-end=\"657\"><strong>1. Une hausse mesurable de la satisfaction client<\/strong><\/p><p style=\"padding-left: 120px;\" data-start=\"659\" data-end=\"1148\">Lorsque le client a le sentiment que son s\u00e9jour a \u00e9t\u00e9 pens\u00e9 pour lui qu\u2019il retrouve sa boisson pr\u00e9f\u00e9r\u00e9e au minibar, que l\u2019ambiance lumineuse correspond \u00e0 ses go\u00fbts, que la r\u00e9ception l\u2019appelle par son pr\u00e9nom\u00a0 il d\u00e9veloppe une <strong data-start=\"887\" data-end=\"938\">relation affective plus forte \u00e0 l\u2019\u00e9tablissement<\/strong>.<br data-start=\"939\" data-end=\"942\" \/>Les scores de satisfaction augmentent, les avis en ligne sont plus positifs, et surtout plus d\u00e9taill\u00e9s.\u00a0<\/p><p style=\"padding-left: 120px;\" data-start=\"1150\" data-end=\"1208\"><strong>2. Un impact direct sur le revenu par chambre (RevPAR)<\/strong><\/p><p style=\"padding-left: 120px;\" data-start=\"1210\" data-end=\"1610\">La personnalisation permet de <strong data-start=\"1240\" data-end=\"1285\">cibler finement les ventes additionnelles<\/strong> : un room service sugg\u00e9r\u00e9 au bon moment, une exp\u00e9rience locale adapt\u00e9e au profil du client, une offre de late check-out envoy\u00e9e \u00e0 une client\u00e8le business\u2026<\/p><p style=\"padding-left: 120px;\" data-start=\"1612\" data-end=\"1657\"><strong>3. Une efficacit\u00e9 accrue pour les \u00e9quipes<\/strong><\/p><p style=\"padding-left: 120px;\" data-start=\"1659\" data-end=\"2057\">Loin d\u2019alourdir les process, les outils de personnalisation (CRM, IA, automatisation des messages, interfaces connect\u00e9es\u2026) <strong data-start=\"1782\" data-end=\"1859\">soulagent les \u00e9quipes d\u2019accueil des t\u00e2ches r\u00e9p\u00e9titives et administratives<\/strong>.<br data-start=\"1860\" data-end=\"1863\" \/>Ils peuvent alors se concentrer sur ce qui fait la diff\u00e9rence : l\u2019accueil, l\u2019attention, la spontan\u00e9it\u00e9 dans la relation client. La technologie vient ici <strong data-start=\"2016\" data-end=\"2038\">amplifier l\u2019humain<\/strong>, pas le remplacer.<\/p><p style=\"padding-left: 120px;\" data-start=\"2059\" data-end=\"2118\"><strong>4. Une fid\u00e9lisation organique, fond\u00e9e sur la pertinence<\/strong><\/p><p style=\"padding-left: 120px;\" data-start=\"2120\" data-end=\"2546\">Un client qui se sent reconnu est un client qui revient non par habitude, mais par attachement. Gr\u00e2ce aux donn\u00e9es collect\u00e9es et enrichies \u00e0 chaque s\u00e9jour, l\u2019\u00e9tablissement peut <strong data-start=\"2298\" data-end=\"2381\">proposer des offres futures parfaitement align\u00e9es avec les envies de son client<\/strong>, au bon moment, avec le bon ton.<br data-start=\"2414\" data-end=\"2417\" \/>On ne parle plus ici de fid\u00e9lisation transactionnelle, mais d\u2019une fid\u00e9lisation <strong data-start=\"2496\" data-end=\"2513\">relationnelle<\/strong>, durable, et bien plus rentable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67fba85 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-image\" data-id=\"67fba85\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1707\" height=\"2560\" src=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/MaisonMere-scaled.webp\" class=\"attachment-large size-large wp-image-9643\" alt=\"MOT PERSONNALIS\u00c9\" srcset=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/MaisonMere-scaled.webp 1707w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/MaisonMere-768x1152.webp 768w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/MaisonMere-1024x1536.webp 1024w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/MaisonMere-1366x2048.webp 1366w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/MaisonMere-8x12.webp 8w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e42468 elementor-widget elementor-widget-menu-anchor\" data-id=\"7e42468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"sommaire2\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bf13a1d e-flex e-con-boxed e-con e-parent\" data-id=\"4bf13a1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-db1e06b e-con-full e-flex e-con e-child\" data-id=\"db1e06b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84ded62 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"84ded62\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chez Maison M\u00e8re : la personnalisation comme signature d\u2019hospitalit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b004f73 animated-fast elementor-invisible elementor-widget elementor-widget-html\" data-id=\"b004f73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"container-line\">\n    <div class=\"title-line\">\n        <svg height=\"10\">\n            <line x1=\"0\" y1=\"5\" x2=\"100%\" y2=\"5\" \/>\n            <circle cx=\"100%\" cy=\"5\" r=\"5\"\/>\n        <\/svg>\n    <\/div>\n    <h3>Un accueil sur-mesure, des attentions sinc\u00e8res et une technologie au service de l\u2019humain<\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71396be e-con-full e-flex e-con e-child\" data-id=\"71396be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad8f4ed elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-image\" data-id=\"ad8f4ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"1440\" src=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/photo11.webp\" class=\"attachment-large size-large wp-image-9651\" alt=\"Chambre personnalis\u00e9e\" srcset=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/photo11.webp 1440w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/photo11-768x768.webp 768w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2025\/07\/photo11-12x12.webp 12w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fd2c54 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7fd2c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"185\" data-end=\"972\">Chez <strong data-start=\"190\" data-end=\"205\">Maison M\u00e8re<\/strong>, fleuron de notre collection urbaine, la personnalisation du s\u00e9jour prend vie \u00e0 travers chaque d\u00e9tail. <strong>D\u00e8s la r\u00e9servation, notre \u00e9quipe recueille les pr\u00e9f\u00e9rences, les envies et les intentions de nos h\u00f4tes pour imaginer un accueil sur-mesure<\/strong>. Une carte manuscrite, une boisson favorite, une ambiance adapt\u00e9e au type de s\u00e9jour : tout est pens\u00e9 pour que le voyageur se sente imm\u00e9diatement attendu, reconnu, valoris\u00e9.<\/p><p data-start=\"185\" data-end=\"972\">Une plateforme digitale discr\u00e8te lui permet de dialoguer facilement avec notre \u00e9quipe, r\u00e9server un soin, commander un cocktail, ou recevoir des recommandations locales personnalis\u00e9es. Apr\u00e8s son d\u00e9part, nous restons en lien avec attention et justesse.<\/p><p data-start=\"185\" data-end=\"972\"><strong data-start=\"871\" data-end=\"972\">Chez Maison M\u00e8re, chaque client devient un h\u00f4te, chaque s\u00e9jour, une exp\u00e9rience qui lui ressemble.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-049f13c e-flex e-con-boxed e-con e-parent\" data-id=\"049f13c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eae40e4 elementor-widget elementor-widget-menu-anchor\" data-id=\"eae40e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"sommaire4\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c092986 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c092986\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u2019accompagnement de Moon Hospitality pour investir dans un \u00e9tablissement h\u00f4telier personnalis\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329368e animated-fast elementor-invisible elementor-widget elementor-widget-html\" data-id=\"329368e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"container-line\">\n    <div class=\"title-line\">\n        <svg height=\"10\">\n            <line x1=\"0\" y1=\"5\" x2=\"100%\" y2=\"5\" \/>\n            <circle cx=\"100%\" cy=\"5\" r=\"5\"\/>\n        <\/svg>\n    <\/div>\n    <h3>Un accompagnement sur-mesure pour r\u00e9ussir votre projet h\u00f4telier<\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18d7614 elementor-widget elementor-widget-text-editor\" data-id=\"18d7614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Chez Moon Hospitality, nous int\u00e9grons ces dimensions d\u00e8s la phase d\u2019investissement ou de repositionnement. Nous croyons qu\u2019un h\u00f4tel con\u00e7u pour capter les \u00e9motions de ses clients, les comprendre et y r\u00e9pondre, est un h\u00f4tel qui g\u00e9n\u00e8re de la valeur durablement. Notre approche n\u2019oppose jamais l\u2019innovation \u00e0 la sinc\u00e9rit\u00e9. Elle les fait coexister pour cr\u00e9er des lieux de vie ancr\u00e9s dans leur \u00e9poque, mais profond\u00e9ment humains.<\/p><p class=\"p1\">Nous accompagnons les porteurs de projet pour faire de cette personnalisation un avantage concurrentiel, \u00e9motionnel et financier. Car c\u2019est dans le d\u00e9tail que se joue la diff\u00e9rence entre un h\u00f4tel standard et une exp\u00e9rience m\u00e9morable.<\/p><p><span data-contrast=\"auto\"><b>Vous souhaitez cr\u00e9er ou repositionner un h\u00f4tel pens\u00e9 pour chaque client ?<\/b><\/span><\/p><p><span data-contrast=\"auto\"> Contactez <strong><span style=\"text-decoration: underline;\"><a href=\"mailto:contact@moonh.co\">contact@moonh.co<\/a><\/span><\/strong> pour d\u00e9couvrir nos opportunit\u00e9s d\u2019accompagnement personnalis\u00e9 <\/span>ou d\u00e9couvrez nos projets embl\u00e9matiques comme <strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/moon-hospitality.com\/realisations\/maison-mere\/\"><span class=\"s1\">Maison M\u00e8re<\/span><\/a>.<\/span><\/strong><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9aa33b2 elementor-widget elementor-widget-button\" data-id=\"9aa33b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Investir avec nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa86344 e-con-full e-flex e-con e-child\" data-id=\"fa86344\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4e7f0e1 e-con-full e-flex e-con e-child\" data-id=\"4e7f0e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81685cd elementor-widget elementor-widget-heading\" data-id=\"81685cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Partagez cet article !<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e662ccd e-con-full e-flex e-con e-child\" data-id=\"e662ccd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce33bbd elementor-share-buttons--view-icon elementor-share-buttons--skin-framed elementor-share-buttons--shape-circle elementor-share-buttons--color-custom elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"ce33bbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e0937e animated-fast e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8e0937e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35a1570 elementor-widget elementor-widget-heading\" data-id=\"35a1570\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">explorez notre univers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b586626 elementor-widget elementor-widget-html\" data-id=\"b586626\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"container-line\">\n    <div class=\"title-line\">\n        <svg height=\"10\">\n            <line x1=\"0\" y1=\"5\" x2=\"100%\" y2=\"5\" \/>\n            <circle cx=\"100%\" cy=\"5\" r=\"5\"\/>\n        <\/svg>\n    <\/div>\n    <h3>Plongez dans la diversit\u00e9 de Moon hospitality<\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc7c8d1 elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"fc7c8d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Diapositive N\\u00b01&quot;,&quot;_id&quot;:&quot;c452ab2&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b02&quot;,&quot;_id&quot;:&quot;4ed7c61&quot;},{&quot;slide_title&quot;:&quot;Diapositive N\\u00b03&quot;,&quot;_id&quot;:&quot;37a62b7&quot;}],&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72e5a65 e-flex e-con-boxed e-con e-child\" data-id=\"72e5a65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-0977cfe e-con-full e-flex e-con e-child\" data-id=\"0977cfe\" data-element_type=\"container\" data-e-type=\"container\" href=\"https:\/\/moon-hospitality.com\/en\/differenciation\/\">\n\t\t<div class=\"elementor-element elementor-element-b4cf7fa e-con-full e-flex e-con e-child\" data-id=\"b4cf7fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9726df2 e-con-full e-flex e-con e-child\" data-id=\"9726df2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-261ae01 elementor-widget elementor-widget-heading\" data-id=\"261ae01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">nos m\u00e9tiers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d644e5 elementor-widget elementor-widget-text-editor\" data-id=\"5d644e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019expertise de Moon Hospitality<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09ef1c9 elementor-widget elementor-widget-image\" data-id=\"09ef1c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"618\" src=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/chiffres-moon-hospitality-1.webp\" class=\"attachment-large size-large wp-image-5336\" alt=\"Chiffres - Moon Hospitality\" srcset=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/chiffres-moon-hospitality-1.webp 780w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/chiffres-moon-hospitality-1-768x608.webp 768w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/chiffres-moon-hospitality-1-15x12.webp 15w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-deeaf98 e-flex e-con-boxed e-con e-child\" data-id=\"deeaf98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-e8dedc0 e-con-full e-flex e-con e-child\" data-id=\"e8dedc0\" data-element_type=\"container\" data-e-type=\"container\" href=\"https:\/\/moon-hospitality.com\/en\/differenciation\/\">\n\t\t<div class=\"elementor-element elementor-element-4e67d47 e-con-full e-flex e-con e-child\" data-id=\"4e67d47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2b48ba2 e-con-full e-flex e-con e-child\" data-id=\"2b48ba2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1309758 elementor-widget elementor-widget-heading\" data-id=\"1309758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Diff\u00e9renciation<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb26a77 elementor-widget elementor-widget-text-editor\" data-id=\"fb26a77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Visionnaire et Performante<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee68e4 elementor-widget elementor-widget-image\" data-id=\"2ee68e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"620\" src=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/valeurs-moon-hospitality-1.webp\" class=\"attachment-large size-large wp-image-5323\" alt=\"Valeurs - Moon Hospitality\" srcset=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/valeurs-moon-hospitality-1.webp 780w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/valeurs-moon-hospitality-1-768x610.webp 768w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/08\/valeurs-moon-hospitality-1-15x12.webp 15w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82b25a5 e-flex e-con-boxed e-con e-child\" data-id=\"82b25a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-9df02b5 e-con-full e-flex e-con e-child\" data-id=\"9df02b5\" data-element_type=\"container\" data-e-type=\"container\" href=\"https:\/\/moon-hospitality.com\/en\/investir-avec-nous\/\">\n\t\t<div class=\"elementor-element elementor-element-ed6871c e-con-full e-flex e-con e-child\" data-id=\"ed6871c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-15f7088 e-con-full e-flex e-con e-child\" data-id=\"15f7088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4976e28 elementor-widget elementor-widget-heading\" data-id=\"4976e28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">INVESTir avec nous<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bdd03f elementor-widget elementor-widget-text-editor\" data-id=\"7bdd03f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Investissements s\u00fbrs et rentables<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f922767 elementor-widget elementor-widget-image\" data-id=\"f922767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"390\" height=\"310\" src=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/09\/le-groupe-moon-hospitality.webp\" class=\"attachment-large size-large wp-image-6166\" alt=\"Le groupe - Moon Hospitality\" srcset=\"https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/09\/le-groupe-moon-hospitality.webp 390w, https:\/\/moon-hospitality.com\/wp-content\/uploads\/2024\/09\/le-groupe-moon-hospitality-15x12.webp 15w\" sizes=\"(max-width: 390px) 100vw, 390px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca378d3 e-flex e-con-boxed e-con e-parent\" data-id=\"ca378d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2955499 elementor-widget elementor-widget-menu-anchor\" data-id=\"2955499\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"contact\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p class=\"translation-block\">At Moon Hospitality, we believe that personalising the hotel stay is much more than a tool for guest delight: it is a true strategic asset to enhance a property\u2019s appeal and maximise its long-term value.<\/p>","protected":false},"author":3,"featured_media":5797,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Personnalisation du s\u00e9jour : comment l\u2019intelligence artificielle red\u00e9finit l\u2019exp\u00e9rience client \u00e0 l\u2019h\u00f4tel","_seopress_titles_desc":"Gr\u00e2ce \u00e0 l\u2019intelligence artificielle et aux outils num\u00e9riques, l\u2019h\u00f4tellerie entre dans une nouvelle \u00e8re : celle de l\u2019hospitalit\u00e9 sur-mesure, \u00e0 la fois \u00e9motionnelle et personnalis\u00e9e.","_seopress_robots_index":"","_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[3],"tags":[31],"class_list":["post-9626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-investissement-hotelier","tag-investissement-immobilier"],"_links":{"self":[{"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/posts\/9626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/comments?post=9626"}],"version-history":[{"count":5,"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/posts\/9626\/revisions"}],"predecessor-version":[{"id":9678,"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/posts\/9626\/revisions\/9678"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/media\/5797"}],"wp:attachment":[{"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/media?parent=9626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/categories?post=9626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/moon-hospitality.com\/en\/wp-json\/wp\/v2\/tags?post=9626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}